Returns can be requested for up to 7 days after the item is received, and are for store credit ONLY. All item(s) must be returned in original condition, and all items purchased new with tags must be returned with tags still attached and in unworn condition.

We reserve the right to not accept returns that do not meet our standards, and they will be sent back to you. 

Returns can be requested at help@justinreed.com. Please e-mail with your order number and your reason for return, and someone will respond to you within 24 hours. 

If you are based domestically, we will provide you with a Fedex shipping label to return your item(s). If you are based internationally we are not able to provide you with a label, but will provide you with an address to send your item(s) back to. Do not send your item(s) back without reaching out to initiate a return.

Store credit will be given for the total of the item(s) minus the shipping cost, and will be issued when the return is received back in our possession. 

Returns are brought to our office from our secure external mailbox several times a week. Upon receipt of your return in our office, store credit will be issued to you in the form of a gift card. Gift cards are sent via e-mail and are available for use as soon as they are received.

Please allow 1-3 days for your purchases to be shipped. Please note this may take longer during sale periods. 

Once your item(s) have been shipped from our location you will receive an email with your tracking information so you can follow the shipment progress of your item(s).

All shipments valued at over $750 will require a signature upon delivery, but lower valued packages may require a signature as well on a case-by-case basis.

Delivery options and costs may vary - available options will be presented at checkout.

All standard domestic shipments will be sent via UPS or USPS. Overnight shipments, as well as international shipments, will be sent via UPS or FEDEX.

Please note, FedEx and UPS do not ship to P.O. Boxes.

We understand the importance of authenticity when it comes to both vintage and contemporary pieces, and we take great pride in offering genuine, high-quality products. To ensure your confidence and trust in our brand, we provide the following authenticity guarantee:


Quality Assessment

Before being listed for sale, every item undergoes a rigorous quality assessment to confirm its condition and authenticity. We scrutinize details such as materials, construction techniques, and manufacturer markings to ensure they align with the standards of the brand in the object’s given period. 

Expert Curation

Our team of experienced curators meticulously selects each item in our collection, conducting thorough research and verification processes to authenticate its origin, era, and craftsmanship.

Transparent Descriptions

We provide detailed descriptions and photographs of each item, highlighting unique features, imperfections (if any), and any signs of wear or age to give you a comprehensive understanding of its condition and authenticity.

At Justin Reed, our commitment to authenticity extends beyond just selling products; it's essential to our brand. We understand the significance of owning pieces with a genuine connection to the past, and we're dedicated to preserving that authenticity for generations to come.